Computer won't compute? Software being quirky? Can't get your e-mail to send and receive? Help is available from Nichols IT.
Nichols graduates move into a working world that uses the latest in computer technology. We decided years ago that helping them learn how to use this technology was part of our job, and that's why we were one of the first colleges to offer personal computers to all our students.
Along with that goes the technical assistance we all need. Information Technology help is available by e-mail, but there's also a human being to talk to during office hours in the IT office on the bottom floor of Conant Library. A living person! Imagine!
With your Nichols email account, you can log onto http://help.nichols.edu to access the Nichols IT Help Desk/Ticketing system to open a trouble ticket or to find answers to commonly asked questions of the following IT related questions and/or problems:
* Cable TV
* Network/Internet
* Nichols Email
* Voice Mail
* Computer hardware/software
In addition, Nichols College provides an onsite computer technician in the IT Dept located on the bottom floor of Conant Library to support students with questions and/or software issues.
Office hours are Monday - Friday, 8:30 am - 4:30 pm.
At Nichols College we also provide the training. All first year students attend a computer applications class to familiarize them with their computers and provide them with the skills they need to prosper at Nichols College and the technological world they will enter upon graduation.
Every student is also provided with a Nichols email account through Microsoft Exchange Server. Nichols email is a great way for the students to keep informed about the activities occurring on campus as well as communicating with the faculty, coaches, and staff members.